The US elections are continuing to demonstrate how the internet is playing an increasingly important role in engaging with voters. Research in the US has shown that 7% of on-line searchers may change their votes. In a close election what political parties do on-line could make the difference between winning and losing.
Democrat Barrack Obama has been heralded as changing the future of political campaigning. Michael Cheney, from the University of Illinois Institute of Government and Public Affairs, who studies online campaigning says that Barack Obama elevated the Internet’s social reach from novelty to necessity after Obama used it to build online grassroots support that helped fuel his rapid rise. Cheney believes that the use of social media has to be part of campaigns in the future and that candidates who don’t use this model aren’t going to be as succesful.
Google recognises this and has appointed a ‘head of elections and issues advocacy’ as sales of sponsored links go through the roof. For Google this is a huge opportunity to make money, for politicians looking for votes pay-per-click advertising is an easy way to reach potential voters.
It is no longer sufficient to build a website and upload press releases about how good you are and how terrible the opposition is. Messages have to cross multiple platforms in multiple formats. Supporters need to monitor and respond to discussions on-line. Candidates need to be taught not to be phased by the on-line chatter which could be disproportionally influenced by opponents who utilise the power of social networks such as Facebook and the many elections forums that grow in the run up to polling day.
Campaign strategist, plotting the progress of their campaign, need to use services such as Hitwise, to monitor traffic and searches for political websites which can give an indication of who is gaining ground in a campaign and the subject matters that the electorate are most interested in.
In the UK by the next general elections, and london local government elections in 2010, the internet will play a bigger part than ever before. And especially where the vote is close an election really could be won (or lost) on-line.
